Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities. http://verramobility.com/
The manager of Continuous Improvement and Customer Experience (CI/CX) integrates, drives, and oversees the design, development, and implementation of:
Integrate data, operational excellence processes, and customer interactions into a holistic department to lead continuous improvement for Government Solutions. Coordinates with IT, sales and marketing, finance, and operations to plan and implement continuous projects to ensure customer delight, revenue growth, and margin expansion. Continuously seeks out new processes, technology, and systems, which will add significant value, increase productivity, improve quality, and create a robust and opportunistic customer experience.
Aligned with Verra Mobility Values: